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In reply to Post #5
No, not just online. They have been taking over tackle shops big time, huge market share in the U.K.
Edit, a quick Google search says they presently have 60 U.K retail stores.
Edit 2, nice to see the physical store sales outpace the online sales, people still like tackle shops 😎
UK Retail Store Sales: £50.7 million (up 14.2% year-on-year).
UK Online Sales: £35.7 million (up 8.4% year-on-year).
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In reply to Post #1
Does AD have a purely online shop and service (i.e. mail order) in the UK, and if so, how do they rate compared to the bricks and mortar shops?
I live in France, where there are no AD shops and so I purchase via their online service based in Netherlands. I restarted fishing (after 30 year break) a couple of years ago and have pretty much re-equipped entirely using AD. Over (without exaggeration) dozens of multi-item orders, from rods and big stuff to bait, they have been a solid 10/10 on everything (delivered in 3 working days, bait always has long shelf life remaining, everything perfectly packaged).
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In reply to Post #1
Re AD doesn't surprise me, but it's also a positive for me (but not for you..lol).
Quite a few times I've e-mailed them about a item and their standard response is 'if you don't like it, bring it back".
I guess someone took advantage of that with your boat.
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So other week I ordered a bait boat to be collected at an AD store near me
I went to collect it on the day I was due to go fishing,the guy gave me the box which was taped up and assured me the boat had been taken out to show someone,well I should have checked there and then(live and learn and I was in a hurry),got home and opened it took boat out and it had been used all dry mud under the area of hopper,I took pictures and rang them,to their credit they said bring it back for replacement but I needed it for that trip so we agreed bring it back Friday when I was home.
So I was out and using it and the mushroom button on remote snapped and fell off,ffs I thought so when I packed up got home and went back straight away swapped it for an unopened one,well I got home with that one and tried to charge it and the mains adapter didn’t work yet charged with a spare USC cable,I thought I can’t be arsed to go back again so emailed ridge money to which they replied send us proof of receipt as it’s under warranty and I got a new one within a few days.
Good service by ridge monkey for responding so quick to an email not so much AD
Thoughts????
On a positive note after using it I had 3 fish to 20lb including a grass carp that rarely gets caught and always other end of the lake,on a difficult public water.
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General Carp Discussion