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In reply to Post #4
I must have forgotten to say please ,when trying to get a new bung for my telescopic landing net handle Just told to go to a tackle shop and order from there Although not listed on their spare parts list he said Can’t I purchase from you today Nope
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They are very helpful 
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In reply to Post #1
Nice 👍
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an excellent company to deal with
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Spot on service for sure..
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In reply to Post #1
Great company with a great ethos always seem to get things right and don’t make a big fuss about it
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Me too, asked for some spare parts which they sent out free, not even a postage charge 👍
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I've had the exact same service when I lost my landing net spreader block.
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Some praise for excellent customer service from ESP. Had an issue with an item at weekend. E mailed them asking could I purchase the replacement part. Got a response within an hour asking for my address so they could send the part free of any charge and received it today. Fantastic service.
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General Carp Discussion