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Got my nev's back from them today took him 24 hours from receipt to servicing and getting them posted, bought via their eBay store. Come back in great condition exactly how I hoped they would. New cases and LEDs on some old nevs
Will deffo use again if I ever need to can't fault him or his work 👍.
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In reply to Post #26
Or simply explain he's not taking anymore work on due to having too much.
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In reply to Post #31
He's on faceache mate
https://www.facebook.com/share/1DShfo2fdB/
He's done 2 sets of nevs for me with bug eyes
2 sets of OG delks with bug eyes and reciever
The bloke is sooo quick, messages etc, can't fault him
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Lloyd Reynolds if anyone has his email
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In reply to Post #28
Put up a list please.
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In reply to Post #28
Kudos, Fleet.... who else? Will actually be helpful to know all the alternatives.
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In reply to Post #27
Having looked around since, there are quite a few 
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Who else can sort alarms like this fella?
If people are moaning up then go elsewhere, end off.
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In reply to Post #25
That's not what I expected at all. What I expect, is that if something is going to take 3 weeks longer than originally agreed, a quick call or email to tell me, not me having to chase it prior to a trip abroad and them not answering emails, phone calls etc. I couldn't get hold of them to actually send them in, in the first place, so it's on me to an extent
Turns out, it hadn't even been looked at weeks after the date I was supposed to have it sorted.
I get that the guy is mustard, but a quick call or email would have saved any of this. All sorted now though and my older alarms worked fine on my 2 weeks abroad
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In reply to Post #24
Totally agree with this, he's repaired my Nevs on so many occasions now they're like Triggers Broom, but somehow he manages to keep them going. The problem today is that everyone expects next day service, every day, no matter what. The Instagram / Amazon generation who expect everything on a plate straight away, no patience, no understanding of small businesses, the 'takers' if you will. I (sort of) get the frustration but you have a choice, repair your alarms or get a new one (set) or whatever. How some of these people would have coped in the 80's when it took two weeks to receive an order from a mail order tackle company I just don't know.
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In reply to Post #22
Unfortunately being the best bloke in the country to send faulty alarms to, he's going to be busy. Multiple companies also use his services. It's one bloke in a workshop in an industry that has tens of thousands of bite alarms being used, and not many people that have the ability to maintain them.
There are 15,000 black cabs on the streets of London. Imagine the backlog that would happen if there were only two or three blokes capable of maintaining and repairing them?
I sent my old Nevs to him knowing that they would take a long time to get sorted. I hate bad customer service as much as the next person, but I bought some old Microns for that exact reason, because I knew I wasn't going to get pizza hut levels of delivery updates. It's a necessary evil, and one that I would let slide considering not many realise he was a brainchild behind probably the most innovative bite alarm on the market.
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In reply to Post #22
I've just had some nev's serviced by him.
He received them Thursday last week, had them serviced with new LEDs fitted Friday and scheduled to be delivered back RM tracked Monday.
First time I've ever used them and can't fault coms and turn around time and on Monday I'll find out how good his work is.
If it makes a difference, I bought what I wanted via eBay and coms started via their chat facility, then WhatsApp. Would happily use again as long as as they are how I expect them to be when I get them back 👍
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In reply to Post #12
Has having your gear for 5+ weeks without so much as an update ever really been acceptable? 2025 and excuses like ‘iffy mobile signal’ are still being rolled out as to why you can’t contact a business? 
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In reply to Post #1
I have heard many tales of poor communication from him.
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In reply to Post #19
No
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Stupid question but some people have been known not to send any details on what’s wrong with the alarms or name and number for them to contact on.
You are not one of those are you
Turn around Time depends on how busy they are but is usually 6/8 weeks
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In reply to Post #16
Not sure what time of day you are calling but think they an only answer the mobile phone a very small amount of hours during the day like 10.00 till 2pm . He also sells Fox Rx+ alarms on eBay maybe drop him a message on his eBay listing page for them you may get a quicker reply
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In reply to Post #16
I know the area where he is based doesn't has the best or most consistent good mobile signal.
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In reply to Post #14
5 weeks since they acknowledged receipt of my receiver, with no update on progress etc. and now the mobile number won't connect. I ideally need it bk for a trip in the first week of September
Before I drive there and get it back, does anyone know Darren/Emily and could give them a little nudge for me? I know people have trusted them for a long time but I'm getting a bit worried tbh
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In reply to Post #1
Thanks all, managed to get hold of him now. Good to know he's still going
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In reply to Post #12
Exactly this. I always go to Dal, not because I expect him to turn it around in a few days, but because I know he’s going to do the best job. He fixed my RX digis when anyone else would have said they were ready for the bin.
Worth the wait, and his prices are so reasonable.
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In reply to Post #11
Amazon generation
Order today get it tomorrow.
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I'd imagine Dal is very busy at this time of year and espesh with Fox/Delkim now directing traffic his way. I buy a spare alarm just for this reason so if one goes down I have a replacement.
Personally, if I sent a alarm off at this time of year I'd be expecting to wait, but that word doesn't sit easily with a lot of the modern generation in general, like when you read some of the Carplounge comments and someone says, 'I've sent them 4 messages today and not had a reply" 
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In reply to Post #9
I deliberately sent the alarm off to Dalectronics at a time when I knew I wasn't going to need it back for a few weeks and everything was explained to me at first point of contact. I had a text to say they'd received it and another one to say it was ready and explaining how to pay.
If you're wanting a repair done in a few days then it's probably not the company for you but if you don't mind waiting a bit longer then their customer service is fine IMO.
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In reply to Post #8
Personally, the customer service is poor, unlike Lloyds Reynolds who is quick, keeps you up to date, quick to post etc and his work is first class
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In reply to Post #7
He's had some of my alarms for about 5 weeks now, not that I'm bothered as I knew it would not be quick, and you have to wait for a specialist service like his.
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In reply to Post #1
Great news, thank you all
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100% still trading. I spoke to him earlier this week, by the sounds of things they’re busy busy.
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In reply to Post #1
They fixed an alarm for me a few months ago.
I sent it off to them on the 26th Feb and received it back on the 4th April, they did mention at the time that they were really busy.
Initial communication was by phone with Emily on the mobile number on their website and I received a text from her when it was fixed with details of how to pay.
Darren then rung me to explain exactly what work he'd done before sending the alarm back.
The work itself was excellent, I'd have preferred them to have done it a bit quicker but I just over 5 weeks wasn't too bad.
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In reply to Post #1
Still trading on ebay
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In reply to Post #1
Yes his still trading I think he only answer the mobile for a few hours a day during the week I found
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In reply to Post #1
I spoke to him over email a few months ago seemed busy as took long to reply but was still trading
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Has anyone had any joy getting hold of him recently, or know if he is still trading? No replies to fb messages and mobile won't connect.
The rx digitals are due a once over!
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