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In reply to Post #28
You don't half know some clumsy,unlucky people 
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In reply to Post #27
My mate stood on his FS 13ft hisIve breaking the top section - 200 quid plus. 3 years ago
Another syndi member snapped a tip section of his fs see rods casting out last year. Was best part of 300 for a new top section.
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In reply to Post #26
Correct.
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In reply to Post #25
Thing is anyone can knock a rod section without noticing even when packed away in sleeves and this creates a weak spot that breaks under load and not necessarily a high load. I've seen people break tip sections on a cast and blame the rod when reality is the line was twisted around the tip and they hadn't noticed.
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In reply to Post #24
I snapped a ER top section playing a fish from a boat and it wasn’t under that much pressure
Roger hurst sorted it out I took a top section off another rod so he could match it cost me £200
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In reply to Post #23
I cant grumble as its my own incompetence, regards Free Spirit or any other manufacturer of any item as Goose says your contract is with the retailer - its up to them to resolve it END OF
If they cant sort it with the supplier its there issue
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In reply to Post #21
It was with the shop as I had no was of contacting FreeSpirit, the manager of thee shop rang FreeSpirit when I was in there.
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In reply to Post #21
If true I may sympathise with the shop but they would still be responsible for a faulty product they had sold that was only nine months old.
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In reply to Post #19
I think the shop stopped stocking freespirit because of a few issues that fs did not want to help rectify
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In reply to Post #11
Your dispute should have been dealt with by the shop, the rod was only nine months old and they said it shouldn't have happened so they dhould have replaced it or given you a refund.
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In reply to Post #16
How the shop deal with free spirit is up to them but it's up to the shop I bought them from to provide the customer service. If the rod has a manufacturing defect that is going to cause a breakage I would expect it to happen farely soon after purchase if used regularly and certainly within the first year. Most flaws in blanks show up and break within the first few casts.
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In reply to Post #15
I went back to the shop i bought the rods from as that was the only way I could contact Freespirit.
I tried phoning, emailing, Facebook and Instagram and failed.
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In reply to Post #15
The shop won't get anywhere either,Freespirit simply refuse to believe their products could have any issues
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In reply to Post #14
Love mine as well but would deal with the shop I bought them from if I had any issues with them.
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Tackle